Existing orders
Check on your project
Open the order confirmation email for your order details. For an update, contact our team with your order number and the name used to order.
Order status
Where is my order?
If yours is not here, call or text (612) 649-4707 and a real person will answer.
Ask us anythingWhen will I hear from you?
You get an email the day your box reaches our Minneapolis shop, again when work begins, and again when your files are ready.
How do I check on something in between?
Call or text (612) 649-4707. It is usually faster than email and you will reach someone who can actually look at your box.
My files link expired, can you resend it?
Yes. We keep a copy for 90 days after delivery; just get in touch and we will reissue the link.