We’ve made it simple to preserve your precious memories and professional media with our seamless ordering and delivery process. Follow these easy steps to get started:

Step 1: Place Your Order

Browse our website and select the type of media you need digitized (VHS, MiniDV, reel-to-reel, film reels, cassettes, etc.).

Choose the quantity for each format and specify any special instructions.

Add any optional extras, such as a USB thumb drive or external hard drive for easy storage and access to your files.

Complete your order and proceed to checkout. You will receive a confirmation email with your order details and shipping instructions.

Step 2: Ship Your Media

After checkout, you’ll receive an email with our shipping address and detailed packaging instructions.

Carefully pack your tapes, reels, discs, or other media in a sturdy box to prevent damage during transit. We recommend using bubble wrap or foam padding for extra protection.

Include a printed copy of your order confirmation inside the package.

Choose a reliable shipping service with tracking (such as USPS, UPS, or FedEx) to send your media to us.

Once shipped, you may send us the tracking number for added security.

Step 3: Professional Digitization

Upon receiving your package, we will carefully inspect and log your media into our system.

Our expert technicians will clean, restore, and prepare your media for digitization to ensure the best possible quality.

We use state-of-the-art equipment to transfer your content into high-quality digital formats while preserving the original integrity.

This process typically takes two weeks from the time we receive your shipment. However, turnaround times may vary based on order volume.

We will keep you updated throughout the process via email.

Step 4: Receive Your Digital Files

Once your media has been successfully digitized, we will send you a secure link via email to download your files.

Digital files will be provided in MP4 format (or another requested format) for easy playback on modern devices.

If you have selected a USB thumb drive, external hard drive, or DVD, we will carefully package and mail it to you.

Your original tapes, reels, and discs will also be returned in the same condition as received, ensuring they remain safe for future reference.

We securely store a backup of your digital files for 14 days in case you need a re-download.

That’s it! Your memories and content are now preserved in a high-quality digital format, ready to be enjoyed for generations to come. If you have any questions or need assistance, feel free to reach out to our customer support team for help.

RETURN SHIPPING IS ALWAYS FREE!